Customer Service Playbook – General Principles

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Equip yourself with the core principles and standards that ensure consistent, high-quality customer service across all roles and interactions.

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Riedwaan Abrahams
Posted 5 months ago
Knowing products or parts

Treat customers with utmost respect

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Helpful? One person found this helpful.
Lizahn Adams
Posted 5 months ago
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Helpful? 2 people found this helpful.
Jaco Wernich
Posted 5 months ago
Read your customer.

Every customer is different and therefore should be treated different.

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Eric van Schalkwyk
Posted 5 months ago
Clients

Informative

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Kyle Govender
Posted 5 months ago
respect

respect-treat every client with respect , no matter how big or small

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Chantell Viljoen
Posted 5 months ago
Customer service

Customer service is our priority

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Tiaan Rautenbach
Posted 5 months ago
always strive to give the vip feeling

short to the point

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Helpful? One person found this helpful.
Dundeline Page
Posted 5 months ago
Customer service comes1st

very informative

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Harrison Mncube
Posted 5 months ago
How the customers feel

I like that we are putting our customer first and making sure that we value them

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Beatrice Makgamatha
Posted 5 months ago
great service is our identity

always give great service big or small sale it all grows service and first impression

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